FAQ


Care/use

Materials: All Sea Salt Water ceramics are made of stoneware with lead-free clay and glazes. The bottom of each piece is sanded until smooth, however some clay bodies have grog that can still scratch surfaces.

Care: Hand-washing is recommended for the lifetime longevity of your pottery, however they can be placed in dishwasher. Take care with drastic changes in temperature. The stoneware is microwave safe, but not oven safe.

shipping/Returns

Shipping: I only accept domestic orders within the United States at this time. I will hopefully be introducing international shipping soon!

Returns + Exchanges: At this time I cannot accept returns or exchanges. If there is a problem with the pottery (damage/defects) please refer to the next section.

Damaged Items: I will provide a refund for any merchandise that may have been damaged during shipping. Please email me a photo of both the damaged piece and the box/packaging it came in so that I can properly process the claim with UPS.

Lost/Stolen Packages: I cannot provide a refund for lost or stolen packages. Please keep a close eye on when your shipment will arrive!

Purchasing

Wholesale: To place a wholesale order or request a linesheet, please email seasaltwater@gmail.com

Custom: I am currently accepting custom orders. To make a request, please email seasaltwater@gmail.com

Learn

Give pottery a try: All Sea Salt Water ceramics are made by me, Lizzie Butler! If you are in New York City and are interested in learning to make your own ceramics, I also teach semester courses (Mondays and Wednesdays) and private lessons at Clayhouse Brooklyn in Cobble Hill.